Terms and Conditions

1. Agreement to These Terms

These Terms and Conditions ("Terms") govern your access to and use of the website located at https://www.allit.support (the "Website"), operated by ALL i. t. LLC ("ALL i. t.," "we," "us," or "our"), a Michigan limited liability company. By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

2. Website Use Only; Services Are Governed Separately

These Terms apply only to your use of the Website. Managed IT, cybersecurity, cloud, web, and other services provided by ALL i. t. LLC are governed by a separate written agreement, proposal, or statement of work signed by both parties. If there is any conflict between these Terms and a signed service agreement, the signed service agreement controls. Nothing on the Website, and no inquiry submitted through it, creates a client or service relationship until such an agreement is in place.

3. Informational Content

Articles, FAQs, project summaries, and other content on the Website are provided for general informational purposes only. They are not a substitute for an assessment of your specific systems, network, or compliance obligations, and they do not constitute legal, regulatory, or compliance advice. Technology and security practices change quickly; we do not guarantee that any content is complete, current, or suitable for your circumstances. Actions you take based on Website content are at your own risk.

4. Quotes, Pricing, and Availability

Any pricing, service descriptions, response times, or availability referenced on the Website are general and subject to change. They do not constitute an offer. Service scope, pricing, and commitments are established only in a written proposal or agreement.

5. Acceptable Use

You agree not to:

• Use the Website for any unlawful purpose or in violation of these Terms;
• Attempt to gain unauthorized access to the Website, its hosting environment, or any connected systems;
• Scan, probe, or test the vulnerability of the Website, or perform penetration testing, without our prior written authorization;
• Introduce malware or interfere with the Website's operation, including through denial-of-service attacks;
• Scrape, harvest, or collect information from the Website by automated means, other than standard search engine indexing;
• Submit false, misleading, or unsolicited promotional information through our contact forms.

If you believe you have found a security issue with the Website, please contact us so we can address it responsibly.

6. Intellectual Property

The Website and its content, including text, graphics, logos, the "ALL i. t." name, and page design, are owned by or licensed to ALL i. t. LLC and are protected by applicable intellectual property laws. You may view and print pages for your personal or internal business reference. You may not copy, reproduce, republish, or distribute Website content for commercial purposes without our prior written permission.

7. Information You Submit

When you contact us through the Website, you agree to provide accurate information and confirm that you are authorized to share it. Please do not submit passwords, credentials, or other sensitive system information through the Website's contact forms. How we handle information you submit is described in our Privacy Policy.

8. Third-Party Links and Services

The Website may link to or rely on third-party websites and services. We do not control and are not responsible for the content, policies, or practices of third parties, and a link does not imply endorsement.

9. Disclaimer of Warranties

The Website and its content are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, ALL i. t. LLC and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, or business, arising from or related to your use of, or inability to use, the Website or its content, even if advised of the possibility of such damages. Our total liability for any claim arising from your use of the Website will not exceed one hundred U.S. dollars ($100). This section does not limit liability under a signed service agreement, which is governed by its own terms.

11. Indemnification

You agree to indemnify and hold harmless ALL i. t. LLC and its owners, employees, and contractors from any claims, losses, or expenses, including reasonable attorneys' fees, arising from your violation of these Terms or your misuse of the Website.

12. Governing Law and Venue

These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-law rules. Any dispute arising from these Terms or your use of the Website will be brought exclusively in the state or federal courts located in or serving Muskegon County, Michigan, and you consent to the jurisdiction of those courts.

13. Changes to These Terms

We may update these Terms from time to time. Changes are effective when posted on this page, and the Effective Date above will be updated. Your continued use of the Website after changes are posted means you accept the revised Terms.

14. General

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver of it. These Terms, together with our Privacy Policy, are the entire agreement between you and ALL i. t. LLC regarding use of the Website.

15. Contact Us

If you have questions about these Terms, please reach out directly: